Shipping costs & delivery times

Delivery costs

What are the shipping costs?
We deliver by all of the Netherlands and Belgium.

Country Order amount Costs
The Netherlands Under €30 €3.95
Belgium Under €30 €3.95


We deliver all orders over €30 for free in the Netherlands and Belgium.

What are the delivery times?
We will deliver your Kaoriki products to the delivery address you specified within 2-5 business days .


Deliveries

What happens if my order is damaged or incomplete?
We prepare your order with great care, but occasionally something might go wrong. If so, we'll make sure it's fixed! If you notice any damage or inaccuracies, please report them to our customer service team within 24 hours of receipt. We're ready to help you as quickly as possible and ensure you're satisfied with your purchase.


Responsibility
You are responsible for providing us with a correct and complete address.

This must be clear to the delivery person upon delivery, before accepting the package upon delivery.

The consumer must at all times provide facilities for the order to be delivered: a mandatory letterbox, doorbell, house number, and a correct nameplate.
If it concerns a commercial property, the company name must be clearly stated.

If the consumer provides an incorrect or incomplete address, as a result of which the delivery person cannot deliver or the delivery person reasonably attempts to deliver the package (max 2 times) and the package is not accepted, the full delivery costs will be borne by you.

Costs for 1st shipment (6.95) returned (4.95).
Cost of 2nd shipment to customer (6.95).

If you are unable to comply with the above, please contact customer service before ordering for a possible solution. Or choose an alternative address where you can receive your order in good condition.

Blog posts

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